Mondial Assistance

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How can we help?*

How can we help?

Profile (MAT)

Mondial Assistance Thailand (MAT) is a subsidiary of the Mondial Assistance Group, the world's leading provider of Assistance and Travel Insurance services. Since being established in Year 2000, MAT has taken on the task of raising the standard of Assistance services in Thailand. Our commitment to service quality has been key factor in growing success of the company.

As we move into a new decade, continues to drive forward, investing in our people and embracing new technologies and meathods of communication that can bring us closer to our customers ensuring a continuing high standard of delivery across all of our services, locally and around the world.

We provide a guarantee of excellence. The only question is: how can we help you?

What do we stand for?

From the outset, we have had the goal of convincing the peoople of Thailand that Mondial is a name that they can trust. We understand that trust is something that must be earned and all of our effort has been channeled into developing and providing services that can be relied upon.

A range of services with one thing in common

Our services are varied: anything from assisting customers with vehicle problems at the roadside, or protecting travelers from the likelihood of mishaps, to handling outsource Call Centre activities for valued business partners. However, there is a common theme that links everything that we do.

Investment is the key

Some people will assume that investment is linked to putting money into our business, but whilst this is undoubtedly an important component of our success, there is a much wider meaning to the term investment and it is a key part of our business strategy.