Mondial Assistance

Every traveller needs it

Every year many Thais travel without the protection of travel insurance, not realizing that for only a few baht they can cover themselves against both financial and physical mishap that could otherwise prove costly.

Travel Insurance can be reasonably priced and still effective. If you can afford to travel, you can’t afford not to have travel insurance. Being on the move, eating different foods, all in unfamiliar surroundings means that travellers are exposed to greater risk of illness, accident or any other type of mishaps than they are at home. (for example lost, damaged or delayed baggage, trip cancellation, flight delay, trip curtailment, etc.)

Not buying Travel Insurance might seem like saving on the cost of your trip, but you have to ask yourself whether it is worth the risk. Every year thousands of Thai travellers unexpectedly end up in foreign hospitals. Those who have insurance can rest assured that they will be taken care of with appropriate treatment and without the worry of a large medical bill afterwards. Those that don’t may face the prospect of not being able to get the treatment that they need, or being left with a bill that runs into hundreds of thousands, or even millions, of baht.

The financial protection that is provided by Travel Insurance is important, but arguably the most important aspect of travel insurance is to make sure that you get the physical help that you need at the moment you are involved in any type of travel mishap. Being the world’s largest Assistance Company, Mondial has the largest Assistance network. Our customers are assured that we can quickly come to their assistance no matter where they are in the world, at any time.

We have developed a flexible range of travel insurance products, all offering good coverage at a competitive price, to accommodate any requirements you may have and to ensure that everyone who can afford to travel can also afford to have peace of mind, to let them get on with enjoying their holiday.

Mondial Assistance is a travel insurance specialist. Since launching the world’s first standalone travel insurance policy in Switzerland in 1950, Mondial has pursued a policy of developing innovative products in tandem with worldwide assistance services. With a worldwide network supporting our customers wherever they may travel, Mondial’s Travel Insurance will help to ensure the only thing your bring back from your trip is souvenirs and happy memories.

Our cover is always personalised

Helping you is what we do best. Our aim is to design innovative, customised, surprising solutions for you.

Some but not all of these tailored solutions include insurance and protection against lost or stolen luggage, repatriation due to illness, medical and hospital expense coverage when abroad, reimbursed fares when you must cancel a trip due to unforeseen events, and vehicle repair in case of a breakdown.

We offer solutions that you can rely on 24/7. Our goal is to make sure you have our help whoever you are, wherever you’re from and wherever you’re going. So, rest assured that you can travel worry-free and receive exactly the travel services you expect:

• solutions for business travellers

• assistance solutions for holidays abroad

• leisure and sports solutions for specific activities such as skiing, golf…

• holiday accommodation solutions

• Schengen zone solutions

• globe-trotter solutions.

Medical excellence – the mark of our commitment

We carry out more than 670,000 medical assistance and repatriation interventions for you and your customers each year. How do we do this? Thanks to our multi-lingual, travel and medical assistance specialists who work around the clock, around the world. You rely on us, but who do we rely on? Only top-quality, certified service providers in every corner of the globe, and 180 international correspondents.

Our medical team helps you in more ways than one. Comprised of doctors with long-standing international experience, they continually evaluate hospitals and clinics in countries with heavy, widespread tourism, and where the level of medical coverage is weak or inconsistent. Their aim: to optimise your healthcare and whatever treatment you may need with a database built from first-hand visits. This database provides our 500 doctors and medical staff with critical information (quality of care, hygiene, equipment, pathologies treated, etc…) about the establishments where patients are likely to be hospitalised while abroad. Each database-listed structure receives an annual evaluation visit. In 2008, the database cited 1,287 hospitals in 458 cities in 122 countries. Our medical evaluation team regularly adds new structures to the database.

It also evaluates airport medical structures to assist airline companies in case of an aircraft diversion. This program, named “In-flight Medical Support”, kicked off in 2008. We now have 192 evaluated airports in our worldwide database.

There are only a few of us on the international travel market who own such a database and offer these services. So, deprive yourself no longer and simply hop onboard!