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CRM-Contact Centre Services
CRM-Contact Centre Sevices
In keeping with our philosophy of tailoring services to suit the needs of our clients, Auto Assist has developed customised software that is designed specifically to suit the needs of Car Manufacturers. The system handles a wide range of in-bound and outbound call activities, and provides clients with comprehensive reports on all customer interactions.
If you are interested in how to measure Customer Satisfaction, manage Customer Complaints, or compile and manage a centralised database of Customer Information, then you should also be interested in talking to us.
Make the most of your customer relationships
The customisation of our CRM software is based on our thorough understanding of the Automotive Industry. It has been developed in cooperation with leading clients to ensure that all necessary functionalities are included. The true value of customer data is measured by what you do with it. By working with Auto Assist, you will be able to maximise this potential:
- Customer Satisfaction Surveys
- Complaint Management
- Handling General Inquiries
- Management of Sales leads
- Outbound Telesales activity
- Inbound support to manage response to promotional campaigns
- Database Management: Collection, updating and segmentation of customer data
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